Serenity Realty
Nicole Osstifin
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Terms of Service

Welcome to the website of Serenity Realty. By accessing or using this website at http://www.nicoleosstifin.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Website.

1. Website Use

This Website is operated by Serenity Realty to provide information about real estate listings, property searches, and related services in our service area. You may use this Website for personal, non-commercial purposes to search for properties, save listings, request information, schedule showings, and communicate with Serenity Realty or authorized representatives.

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Use automated tools to scrape, copy, or reproduce property listings or other content from the Website
  • Interfere with or disrupt the operation of the Website
  • Reproduce, distribute, or display property listing data from this Website for any purpose other than your personal, non-commercial property search

2. Property Listing Information

Property listing data displayed on this Website is provided through an Internet Data Exchange (IDX) program and is supplied by one or more Multiple Listing Service (MLS) providers. Serenity Realty does not guarantee the accuracy, completeness, or timeliness of any listing data. All listing information should be independently verified by the buyer or their representative.

Listing data is intended for the personal, non-commercial use of website visitors and may not be used for any purpose other than identifying potential properties for purchase or lease. Unauthorized use of listing data, including reproduction, redistribution, or commercial exploitation, is strictly prohibited.

3. Account Registration and Property Organizer

Certain features of this Website, including saving favorite properties, saving searches, and receiving listing alerts, require you to create an account through the Property Organizer. When creating an account, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Notify Serenity Realty promptly if you become aware of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

Serenity Realty reserves the right to suspend or terminate your account at any time for any reason, including if we believe you have violated these Terms.

4. Text Messaging (SMS) Terms

If you opt in to receive text messages from Serenity Realty, the following terms apply:

Consent. By checking the SMS opt-in checkbox on any lead capture form and providing your mobile number, you consent to receive marketing text messages and calls from Serenity Realty, including messages about real estate listings, property recommendations, and related services.

Message Frequency. Message frequency varies based on your interactions and property search activity.

Message and Data Rates. Message and data rates may apply. Your carrier's standard messaging and data rates will be charged for SMS communications. Serenity Realty is not responsible for any charges from your mobile carrier.

Opt-Out. You may opt out of receiving text messages at any time by replying STOP to the number from which the text messages are being sent, or by logging into your Property Organizer account and updating your communication preferences. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from Serenity Realty.

Help. For help with text messaging, reply HELP to the number from which the text messages are sent, or contact Serenity Realty using the contact information below.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

No Sharing of Opt-In Data. Your SMS opt-in data and consent will not be shared with or sold to any third parties for marketing purposes or any purpose unrelated to the services described in these Terms. Your opt-in information is used solely to deliver the text messages you have consented to receive.

5. Communications

By submitting a form on this Website with your contact information, you are consenting for Serenity Realty and authorized representatives to contact you regarding real estate services, including by email, phone, and — if you have separately opted in — text message, even if your number is on the Federal "Do-not-call List."

You may opt out of promotional communications at any time by:

  • Replying STOP to any text message
  • Following the unsubscribe link in any email
  • Contacting Serenity Realty directly using the contact information below

6. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal information. By using this Website, you consent to the practices described in the Privacy Policy.

We do not share, sell, rent, or trade your personal information, including mobile phone numbers and opt-in data, with third parties for marketing purposes.

7. Intellectual Property

All content on this Website, excluding property listing data provided through IDX, is the property of Serenity Realty or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, modify, distribute, or display any content from this Website without prior written consent from Serenity Realty.

8. Third-Party Links

This Website may contain links to third-party websites. Serenity Realty is not responsible for the content, privacy practices, or terms of any third-party websites. Accessing a third-party link is at your own risk, and you should review the terms and privacy policies of any third-party website you visit.

9. Disclaimers

This Website and all content, services, and information provided through it are offered on an "as is" and "as available" basis. Serenity Realty makes no warranties, express or implied, regarding the operation of this Website, the accuracy of property listing data, or the availability of any services.

Serenity Realty does not guarantee that:

  • The Website will be uninterrupted, secure, or error-free
  • Property listing data will be accurate, complete, or current
  • Any results obtained through the Website will be reliable

10. Limitation of Liability

To the fullest extent permitted by law, Serenity Realty shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use this Website, including but not limited to damages for loss of data, loss of opportunity, or any other loss.

11. Changes to These Terms

Serenity Realty reserves the right to modify these Terms at any time. Changes will take effect immediately upon posting to this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Serenity Realty operates, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Serenity Realty
Address:
1910 Indian Wood Circle
Maumee, Oh43537
Phone: 419-290-4065
Website: Contact Form

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What my clients are saying  

Nicole is the best real estate agent hands down ??we were able to get a house , a great lender from her recommendation, and got it for cheaper than asking price in this market and overcame obstacles that came our way that we were not expecting at all

 

~ A.S.

Home buying process is not the easiest, especially for first time buyers. On top of that, we were buying a home in a location we don’t currently live in, this made it even more challenging. Our experience was somewhat rocky between working things out with the builder, back and forth with our lender, driving up and down several times during the process, almost having to push closing, but one person who consistently helped us smooth out kinks every time was Nicole. Her being local to the area was the least of her strengths. She’s delightfully quick to respond, even if sometimes just to say ‘yup I’m on it’ (trust me it helps when you’re anxiously waiting on four different people to follow up with you), super helpful with any questions, requests to reach out to sellers and gather responses from them, help with inspections and provide guidance on certain things that come with experience. If you’re in the Toledo area, we would 10/10 recommend! Thanks, Nicole!

 

~ Hannah Welch

Nicole did a super job in handling the sale of my mom's house! It sold in 2 days for over our asking price. A previous realtor had it for 6 months and kept telling me to reduce asking price. Thank you Nicole. The extra will help in my mom's assisted living costs!

 

~ Laura McKenzie

Nicole is an incredible realtor who assisted me over a period of 3 years to find and purchase the home I was looking for. Her knowledge of the market and neighborhoods was a big help. She took the time to educate me on the pros and cons of each home that we looked at and the benefits of some compromises. Nicole has also developed relationships with a team of professionals who can complete home inspections quickly, work on loan approvals over the weekend, etc. This was a huge help to me in my home buying experience. If you are looking for a home or selling a home in the Toledo metro area, Nicole should be your realtor. She will do a fantastic job like she did for me. Thank you, Nicole!

 

~ Tom Rosin

Nicole Was very responsive to any questions I had regarding the best way to get the house ready to sell. She was very reliable in terms of getting the house on the market and selling it quickly. The house sold within the first week. It was on the market.

 

~ Rick Cullman

Nicole was unbelievably helpful and wonderful to work with. She always had a positive attitude and a can-do spirit which was reassuring to me. She made the entire process - from beginning to end - amazingly easy. I will always recommend Nicole to anyone who may be looking to buy or sell a home in the Toledo area.

 

~ MistrSteve100

Nicole was very patient and hard-working. As a first-time home buyer, I was very apprehensive with the process but she made sure to explain everything. She worked tirelessly to get my offers in on time and get the details of the homes I was looking at. She kept my best interests in mind and checked in several times after the sale was completed as well. Would highly recommend to any friends or family as well as first-time buyers/experienced buyers, alike!

 

~ Matt Rico

Nicole is amazing, thank you so much for helping find a wonderful home for our family and supporting us through our move.

 

~ Jo Brumback

We initially started our search with another realtor from another company. This proved to be problematic. A Friend of ours pointed out her daughter was a realtor for Serenity. We contacted Nicole and she responded back promptly. We requested a couple of showings of homes we were possibly interested in and she immediately was able to get us in. As luck or fates would have it, the first home we saw turned out to be the one we wanted. Nicole was there through every step of the home purchase. She answered any and all questions we had and did a lot of leg work to find us some answers. She was great during the final phase of purchase after issues were found during inspections, Nicole was there to prompt the other sellers into badly needed repair. I would highly recommend Nicole to any and all looking to purchase a home.

 

~ Sir Jack

Nicole was wonderful and a real pleasure to work with! Always great communication and very helpful when we had questions about any step along the way and very flexible with timing. Most importantly she laughed at all my dad jokes, I mean obviously because they’re all hilarious! We hope to not have to move again for a long time but if/when we do we will absolutely look to work with Nicole and Serenity again! Positive Responsiveness, Quality, Professionalism, Value

 

~ Nicholas Clere

Nicole was excellent! I am a first time homeowner and she was patient and extremely helpful! She negotiated an amazing deal and always did so in my best interest. I would highly recommend her to anyone looking to buy or sell.

 

~ Nathaniel Hursh

I had the wonderful opportunity to work with Nicole Osstifin while selling my home FSBO (for sale by owner). Nicole brought her client (buyer) to view my home. She was very friendly and handled the visit with extreme professionalism. After the offer was presented and accepted, I became very impressed with her high level of integrity and straight-forward, clear communications. She handle the entire transaction from offer to the closing table with utmost efficiency and timely status updates. Even though I was not prepared to sell through a Realtor, I am completely satisfied working the transaction with Nicole and would do it again!

 

~ Robin Horvath

Nicole Osstifin of Serenity Realty is fantastic! In the beginning of our search for the right realtor, we were bombarded with text messages, phone calls and emails from salesmen that wanted our business. Nicole was never pushy and understood that we needed to take our time, researching, before we jumped in with both feet. As a first time home buyer, we had a lot of questions and Nicole took the time to explain everything to us, big and small. When we found the perfect home, Nicole guided us through the process and advocated for us when things became stressful and confusing. If you are looking for a compassionate, experienced and understanding realtor that will take the time to treat you as a person, you need to hire Nicole. I know I will be referring her to everyone and definitely use her again when the times to purchase or sell our next property.

 

~ Nicole Davies

Nicole was amazing!! Helped me find my forever home! Handled all situations that arose with professionalism and used her expertise to help guide me. I had a lot of questions being that this was my first time purchasing a house. She was always available and took the time to explain every little detail.

 

~ Misty Hendricks

Nicole was amazing and super fast to get us appointments to view houses! She sent us a listing for a great house, we asked to view it and she had the appointment made for that same day! We ended up putting in an offer that night and it got accepted that next morning!!

 

~ Allyson Burke

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